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Last Updated: January 1, 2025

Introduction and General Provisions

Welcome to divokesny. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, the measures we take to protect it, and your rights regarding your data. By using our platform, you consent to the data practices described in this policy.

This policy applies to all information collected through our website (divokesny.net), our mobile applications, and any related services, sales, marketing, or events (we refer to them collectively in this policy as the "Services").

Key Principle: We are committed to transparency. We only collect data necessary to provide and improve our matchmaking services, and we never sell your personal information to third parties for their marketing purposes.

What Data We Collect

We collect information that you provide directly to us, information collected automatically when you use our Services, and information from third-party sources (where applicable).

  • Account and Profile Information: When you create an account, we collect your name, email address, date of birth, gender, preferences, and the information you choose to include in your profile (such as photos, bio, interests, and lifestyle details).
  • Usage and Log Data: We automatically collect information about your interactions with our Services, including IP address, device type, browser type, pages viewed, time spent on pages, clickstream data, and other diagnostic data.
  • Communication Data: When you communicate with other users through our platform or contact our support team, we collect the content of those messages.
  • Payment Information: If you purchase a premium subscription, our payment processors collect your payment card details. We only receive confirmation of payment and do not store full card numbers on our servers.
  • Location Data: With your explicit permission, we may collect precise or approximate location data to provide location-based features, such as showing potential matches nearby.

How We Use Your Data

We use the information we collect to operate, provide, improve, and personalize our Services. Specific purposes include:

  • To create and manage your account, and to facilitate your connections with other users.
  • To power our intelligent matching algorithms and suggest compatible profiles.
  • To communicate with you about your account, service updates, security alerts, and promotional offers (which you can opt out of).
  • To understand how our Services are used and to develop new features, products, and services.
  • To prevent, detect, and investigate fraud, unauthorized access, and other potentially prohibited or illegal activities.
  • To comply with legal obligations and enforce our Terms of Service.

We process your data based on the following legal grounds: your consent, the necessity to perform our contract with you, compliance with legal obligations, and our legitimate interests (such as improving our Services and ensuring security).

Sharing Data with Third Parties

We do not share your personal information with companies, organizations, or individuals outside of divokesny except in the following circumstances:

  • Service Providers: We employ trusted third-party companies and individuals to facilitate our Services (e.g., cloud hosting, data analysis, payment processing, customer support). These providers have access to your data only to perform tasks on our behalf and are contractually obligated not to disclose or use it for other purposes.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the new owners.
  • With Your Consent: We will share personal information with third parties when we have your explicit consent to do so.

Important: Your profile information (excluding contact details) is visible to other users of the platform as part of the core service functionality.

Data Protection

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage of data on servers with restricted access and industry-standard firewalls.
  • Regular security assessments and penetration testing of our systems.
  • Internal data access controls and strict confidentiality obligations for our employees and contractors.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we are committed to responding promptly to any suspected data breaches.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access and Portability: The right to request a copy of the personal data we hold about you and to receive it in a structured, machine-readable format.
  • Correction: The right to request correction of inaccurate or incomplete personal data.
  • Deletion: The right to request the deletion of your personal data under certain circumstances (e.g., if it is no longer necessary for the purposes collected).
  • Restriction and Objection: The right to request restriction of processing or to object to our processing of your personal data.
  • Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.

Cookies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period) for the following purposes:

  • Essential Cookies: Necessary for the website to function (e.g., maintaining your login session).
  • Analytics Cookies: Help us understand how visitors interact with the website, providing information about the areas visited and time spent, which helps us improve user experience.
  • Functionality Cookies: Allow the website to remember choices you make (like your language preference) and provide enhanced, more personal features.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. You can manage your cookie preferences via our cookie consent banner or your browser settings.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We may also provide you with additional notice (such as adding a statement to our homepage or sending you a notification) if changes are material.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Services after any such change constitutes your acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]
Postal Address: Data Protection Officer, divokesny, [Insert Company Address Here]

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to your local data protection authority.